We are now open for business.
Our current opening hours are Mon - Fri 8am - 2pm.
For any enquiries outside these times, please email email@example.com
Please note that under the terms of the Consumer Rights Act (2015), CWPS Ltd will accept returns on a product that is faulty or no longer needed. This is provided that it is returned in its original state as it was sold during the point of sale.
Any non-bespoke items that are returned may be charged a 20% re-stocking fee.
When returning items please ensure you note the following:
Returns can be sent to the address below:
You will be able to cancel your order before you have received your order by contacting us by telephone on 01206 866077. Please be aware there could be up to a 35% cancellation fee. We will need you to send us an email at firstname.lastname@example.org after you have contacted us by telephone to confirm. We aim to dispatch your order on the same day of receiving it so if your order has been dispatched you will be responsible for any cost occurred retrieving your order from our couriers.
Cancellations can be sent to the address below:
Free replacements for damaged items is only possible if you check your parcels for any signs of damage before signing for your delivery. If you are unable to check, or the driver will not wait, please sign as 'unchecked'. If signing as unchecked, please notify us of any damage by email on email@example.com, within one working day of receiving your delivery. We will only be able to investigate damage in these guidelines are followed. Any damages reported after this period could be deemed to have occurred whilst the items were in your care and no claims will be possible.